Cookies Policy

We use cookies and similar technologies on this website and on our mobile applications.

This website uses cookies and similar technologies to collect data from your device. We need to collect this data for the website to operate, but we also use it to provide the best experience, understand how you use our website, provide social media features, personalise content, deliver service messages and deliver adverts.

What are cookies?

Cookies are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to websites, or visit websites that use the same cookies, they recognise these cookies and therefore your browsing device.

How are cookies used?

When you visit our website from any device (mobile, tablet or PC), Crow uses cookies to do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. We use both our own (first-party) and partner companies' (third-party) cookies to support these activities. Because we respect your right to privacy, you can choose not to allow some types of cookies. 

What kind of cookies Do we Use?

There are various types of cookies used on our platform and Application

Strictly necessary cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. The data collected in this category is essential to provide our services to you. The data is necessary for the website to operate, to verify your identity and to maintain your security and privacy while using the website. It enables you to move around the website and use its features, such as accessing secure areas. This category is always on, as without this data, the services you’ve asked for can’t be provided. Although it is possible to disable cookies on websites via the browser settings, this would affect the functionality of the website, causing it not to work. This data is not used for marketing purposes or for the purposes covered by the other three categories below.

Performance Cookies

These are Cookies that give you a better browsing experience. These let us tailor the site to your needs, like displaying it in the same language as your web browser. The data collected in this category is anonymous and is used to inform us how the website is used, for example which areas you use most often and if you receive any error messages. With this data we can then improve how our website works and be sure that the products and services we offer are right for you and other people.

Targeting Cookies

Targeting Cookies are cookies that help us improve our products. These let us use tools that show us how you interact with our products and help make our messages more relevant to you. The data informs us about how you use the website and is shared with third parties, such as advertisers and platforms we may use to deliver personalised messages. We do this in order to provide you with targeted advertisements that are more relevant to you and your interests, and to improve how personalised messages work and help us identify issues. 

If you don’t wish to consent to this category, it’s important to note that you may still receive generic advertising or service messages, but they will be less relevant to you and your interests. In addition, you will still be informed of important notifications about your account via other channels, such as text messages, mail and more.

Email Cookies

In addition to the cookies, we use on this website, we also use cookies and similar technologies in some emails and push notifications. These help us to understand whether you have opened the email and how you have interacted with it. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within the email.

How do you avoid cookies?

If you are concerned about having cookies on your computer or device, you can set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of the Services may not operate correctly.

How to block cookies?

You can choose to block cookies by activating the settings on your browser that allow you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access parts of the website. Your browser settings also allow you to delete all cookies stored on your device whenever you wish.

How to Control cookies?

The UK Information Commissioner’s Office has provided the following guidance on controlling cookies:

A number of websites provide detailed information on cookies, including and

The European Interactive Digital Advertising Alliance website Your Online Choices allows you to install opt-out cookies across different advertising networks. Google has developed a browser add-on to allow users to opt-out of Google Analytics across all websites which use it. This is also available in the Chrome web store.

Some browsers include a feature known as ‘Do Not Track’ or DNT. This allows you to indicate a preference that websites should not track you. However, whilst DNT is available in many browsers, websites are not required to recognise its request, so it may not always work. You can get help on how to use DNT in Microsoft Edge, Microsoft Internet Explorer, Mozilla Firefox, Google Chrome and Opera.

For more information on how private browsing works as well as its limitations, visit the support pages for your browser: Microsoft Edge, Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Safari (IOS mobile and desktop) and Opera.

If you are concerned about online tracking then we can recommend you:

Install a privacy-friendly browser on your device, such as Mozilla Firefox, Firefox Focus or Brave;

Install anti-tracking and ad-blocking plug-ins on that browser, such as uBlock, Ghostery or PrivacyBadger; and

Use privacy-friendly web search engines, such as DuckDuckGo or Qwant.

If you have any questions about the cookies or similar technologies in use on our website, please send an email to


Registered in England and Wales
Company number 14414912
ICO ZB521465